I believe a lot of managers have been exposed to the need for change in a lot of workplaces in the last decade. My interest in the field of creativity and innovation goes back to the beginning of 2003 and I have since tried to figure out what makes creativity so important. After getting to know some of Miha’s work I picked up this book for my summer readings. It’s full of empirical and practical advice and is a good starting point for those that want to not only generate a lot of ideas put implement them as well. It’s a must read if you are concerned with creativity and innovation in public services. Enjoy; the book can be picked up on the internet right here.